Terms & Conditions

Welcome to Bayan Academy!
We’re delighted to have you as part of our growing community, where learning the Quran, Arabic, and Islamic studies is a meaningful journey we take together. Our interactive online classes are designed to be engaging and accessible for students of all ages and proficiency levels. These terms are here to help maintain a respectful, productive, and enriching learning environment for everyone.

1. Community Guidelines

1.1. Respect and Kindness
At Bayan Academy, respect is a core value. Please treat fellow students, tutors, and staff with kindness and courtesy at all times. Bullying, harassment, or discriminatory behavior is not tolerated.

1.2. Punctuality and Preparation
Being on time reflects your commitment. Please attend classes punctually and inform us in advance if you’ll be late or absent.

1.3. Active Participation
We encourage all students to participate actively—ask questions, join discussions, and complete assignments on time to make the most of your learning.

1.4. Staying Connected

Check for Updates: Regularly check your email and our learning platform for important announcements.
Communicate Openly: Feel free to reach out with any questions or concerns. We expect timely and respectful communication from all learners.

1.5. Technical Requirements

Devices & Internet: A stable internet connection and a device (computer/tablet) with a webcam and headphones are essential.
Platform Familiarity: Please become familiar with the tools we use. Our support team is here to help if you need assistance.

1.6. Evaluation and Feedback

Grading System: Course-specific grading systems will be explained at the start. Feel free to ask your tutor for clarification.
Feedback: You’ll receive constructive feedback to help you grow and improve throughout your course.

2. Payment & Refund Policy

2.1. Payment Policy

Fees: Course fees are billed monthly, in advance. Payment can be made securely online via major credit cards or other supported methods.
Receipts: Payment confirmation and receipts will be sent via email.

2.2. Refund Policy

Free Assessment: New students receive a free level assessment. If you choose not to continue, no payment is required.
Withdrawal: Please contact support if you need to withdraw from your monthly plan. We do not provide partial refunds for mid-month cancellations.
Course Cancellation by Bayan Academy: In the rare event of cancellation, you may choose a full refund or transfer to another course.

3. Attendance & Class Cancellation

3.1. Rescheduling & Cancellation
Consistent attendance is vital for your progress. Classes can be rescheduled with at least 24 hours' notice. Cancellations with less than 24 hours' notice, or missed classes, are counted as taken.

3.2. No-Show Policy

Definition: Not showing up without notice.
Consequence: Missed classes are counted as taken. Repeated no-shows may result in losing your preferred time slot.

3.3. Class Cancellations by Bayan Academy

Instructor Absence: We will inform you promptly and reschedule the class at a convenient time for you without penalty.

4. Privacy & Safety

4.1. Data Protection
Your personal information is handled with the highest level of confidentiality and care.

4.2. Digital Security
We ensure our platforms are secure and your data is protected from unauthorized access.

5. Policy Updates

These terms may be updated periodically to reflect new feedback or improvements. We’ll notify you of any significant changes.

Thank you for choosing Bayan Academy!

We’re honored to support you on your journey of learning the Quran, Arabic, and Islamic studies. If you have any questions or need clarification about these terms, feel free to contact our support team at any time.